Customer Service Representative
3 weeks ago
FourQuarters Recruitment is a well-respected and family-owned award-winning food manufacturer based in Melbourne's southeast suburbs.
Job SummaryWe are seeking a motivated and friendly Customer Service Officer to play a pivotal role in the smooth running of our customer service department. The successful candidate will provide exceptional customer service to internal and external customers while managing online orders.
Key Responsibilities:- Taking new orders and enquiries via phone, email, or fax
- Processing orders and invoices
- Data entry using Business Central, FileMaker, or Breadboard
- Accounts management
- Managing dockets and invoices
- Handling customer complaints
- General office administration
- Previous experience in customer service is highly desirable
- Familiarity with the FMCG industry is an advantage
- Excellent communication and interpersonal skills
- Proven ability to meet targets and deadlines
- Demonstrable customer service skills
- Basic accounts management skills
- A dynamic and rewarding work environment
- Full training on our systems and procedures
- A rotating roster that includes weekend work after the initial 3-month period
- Opportunities for future career development in a growing business
- On-site parking
- Generous staff discounts on our products
An estimated salary range of AUD $60,000 - $80,000 per annum, depending on experience and qualifications. We offer a competitive remuneration package and opportunities for growth and development within our organization.
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