Senior Learning Operations Lead

2 days ago

Port Of Brisbane, Australia Commonwealth Bank Full time

Transforming Learning Operations at Commonwealth Bank

The Commonwealth Bank of Australia is committed to delivering high-quality learning experiences that align with its strategic goals. To achieve this, the bank is seeking a Senior Learning Operations Lead to drive productivity, create efficient processes, and ensure smooth learning operations.

The successful candidate will lead and manage the Learning Operations Hub team, developing and implementing operational frameworks, standards, and guidelines for all learning-related activities. They will collaborate with Learning product owners and other HR professionals to ensure seamless delivery of learning programs.

The role includes:

  • Leading and managing the Learning Operations Hub team
  • Developing and implementing operational frameworks and guidelines
  • Collaborating with Learning product owners and HR professionals
  • Managing the team's budget, resources, and vendor relationships
  • Driving continuous improvement initiatives

The ideal candidate will have proven experience in leading and managing teams, with a focus on driving productivity and operational excellence. They will possess strong analytical skills, a deep understanding of learning operations, and experience in leading change management efforts.

Key Responsibilities

  • Develop and implement operational frameworks and guidelines
  • Collaborate with Learning product owners and HR professionals
  • Manage the team's budget, resources, and vendor relationships
  • Drive continuous improvement initiatives

Requirements

  • Proven experience in leading and managing teams
  • Strong analytical skills
  • Deep understanding of learning operations
  • Experience in leading change management efforts

What We Offer

The Commonwealth Bank of Australia offers a dynamic and supportive work environment, with opportunities for professional growth and development. The successful candidate will be part of a team that is committed to delivering high-quality learning experiences that align with the bank's strategic goals.

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