
Embark on a Journey as a Customer Experience Champion
6 days ago
About Us
">Our StoryWe're a lifestyle brand driven by a purpose to keep the planet cold and the people on it warm. Our journey began with an inspirational and authentic tale that has captivated hearts worldwide.
">Our MissionWe endure any condition, observe every detail, and strive to build a community that believes in living bravely and coming together to support game-changing individuals.
">OpportunitiesHere, opportunities abound - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
">About The Role">Job PurposeThe Brand Ambassador role is responsible for creating an exceptional customer experience that embodies our authenticity. Assist in executing plans and strategies developed by the management team, ensuring operational efficiency that impacts the overall quality of customer experience.
">Key Responsibilities- Contribute to store targets by achieving productivity standards
- Achieve or exceed personal sales targets that may vary depending on seasonality
- Contribute to a positive store environment through effective communication, teamwork, and partnership with ambassadors and management team
- Attend and participate in all store meetings, events, and product knowledge sessions
- Demonstrate values and behaviours consistent with our culture
You'll need:
- At least 2 years of retail experience, preferably in a customer-focused environment
- Proven track record of successful store operations
- Experience working with luxury brands is an asset
- High-volume traffic experience is an asset
- Ability to stand for long periods of time and flexible to work retail hours
- Strong organizational skills and a keen attention to detail
- Ability to work efficiently in a fast-paced and team-oriented environment
- Good understanding of inventory management and point-of-sale systems
- Excellent communication and interpersonal skills
- Self-motivated, able to work independently and know when to seek guidance
- Basic skills in Microsoft Office; specifically, Word and Excel are an asset
- Good command of English
- Fluent in Mandarin will be an advantage
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday.
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