Strategic Organisational Transformation Specialist

2 weeks ago

Brisbane, Queensland, Australia Lime Recruitment Full time

Lime Recruitment is currently hiring a Strategic Organisational Transformation Specialist for a 6-month contract in the Northern Territory.

This role will involve developing and implementing a change management strategy, training plan, and associated artefacts to support the RevConnect project in implementing required organisational change management activities for the delivery of a contemporary multi-stream revenue management solution for the Territory Revenue Office.

The key responsibilities of this role include:

  • Developing, implementing, and managing an effective change management strategy and plan aligned with the overall RevConnect project;
  • Developing, implementing, and managing an effective training strategy, plan, and associated artefacts aligned with the overall RevConnect project;
  • Initiating the provision of effective change management and stakeholder engagement advice, managing and undertaking coordinated change management and stakeholder engagement and communication activities;
  • Applying continual service improvement methods and techniques under a wider change management process to create a strategy that supports adoption of the changes required, maintains awareness, and communicates the business and project priorities;
  • Identifying, analysing, and preparing risk mitigation plans and tactics, including identifying and managing anticipated resistance and developing a comprehensive suite of plans focusing on client sponsorship/adoption, coaching, and resistance management;
  • Working with the project to identify, define, and establish the mechanism by which business benefits will be realised and tracked;
  • Collaborating with the project and client agency to identify and manage change and improvement opportunities and support them in their understanding and adoption of change management best practice, policies, and procedures;
  • Coaching, mentoring, and supporting client agency staff and stakeholders at all levels through the business transformation;
  • Undertaking sensitive consultations and negotiations with a diverse range of internal and external stakeholders.

Requirements

To be successful in this role, you will need:

  • Minimum 5 years demonstrated experience working as an organisational change lead/business change manager;
  • High-level ability to translate change and engagement strategy into operational goals and create a shared sense of purpose with both the client agency and internal Program team;
  • Contemporary knowledge of change management frameworks, methodologies, practices, and tools;
  • Well-demonstrated application of change management and stakeholder engagement methodologies, practices, and tools for large-scale organisation transformation;
  • Well-demonstrated skills in negotiation and conflict management strategies and approaches, including well-developed negotiation and conflict resolution skills;
  • Well-demonstrated ability to engage others in the strategic direction of the transformation program and encourage their contribution and participation;
  • Demonstrated expertise in change management and project planning, including ability to analyse and report on complex issues, evaluate associated risks, identify, and profile business benefits;
  • High-level ability in demonstrating flexibility in planning and managing available resources against changing and competing demands.

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