High-Tech Digital Experience Specialist

1 day ago


Perth, Western Australia beBeeTechnical Full time $120,000 - $160,000
IT Support Professional

This role involves providing technical assistance to end-users, resolving hardware and software issues, refreshing workstations, and delivering high-quality digital experiences.

Key Responsibilities:
  • Deliver on-site IT support for hardware and software problems
  • Refresh user workstations (Laptops, Desktops, Tiny-PCs)
  • Provide VIP support to executives
  • Support AV systems in meeting rooms
Requirements:
  • Experience in real-time business-critical environments
  • End-user IT and IT service management expertise
  • Managing complexity and competing priorities
  • Decision-making in ambiguity
  • Managing organisational change
  • Building relationships and trust with all levels
  • Risk awareness and management
Education and Certifications:
  • Tertiary and/or postgraduate qualifications in a relevant technology discipline
  • ITIL v4 certification or working knowledge desirable


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