Senior Asset and Configuration Manager

2 days ago

Canberra, ACT, Australia beBeeAsset Full time $180,000 - $240,000

Job Overview

The client is a highly respected organisation providing services and supports to thousands of individuals around Australia.

The Role

We are seeking an experienced Team Leader for our Asset and Configuration Management team. The successful candidate will lead a team managing all aspects of the asset and configuration management life cycle, working closely with the Agency to develop, configure, maintain, support, and optimise the Asset and Configuration management function.

Key Responsibilities

  • Lead a Hub supporting the Agency, with a team built around the Team Lead in the region.
  • Coordinate ICT Asset Management processes, including ordering, warehousing, and distribution of ICT equipment and peripherals for Staff and Partners.
  • Work collaboratively with third party vendors, investigating new service offerings, asset recovery, and repair approaches.
  • Contribute to the design and implementation of an operating model reflecting new ways of working.
  • Manage Asset Stocktake and Audits.
  • Design, build, deploy, and support the Agency's hardware fleet, implementing technical change management activities.
  • Investigate complex technical problems assigned to the team and engage others to assist in addressing problems.
  • Create documentation of ICT asset management processes consistent with industry best practice and formal ICT Management Frameworks such as ITIL.
  • Draft task cards, divisional communications, briefing papers, and other corporate documents related to ICT asset management.
  • Engage with internal and external stakeholders in a positive and professional manner.
  • Work proactively and collaboratively to resolve problems and achieve business outcomes.

Requirements

  • Demonstrated experience leading teams.
  • Experience in ICT services through ICT Management frameworks such as ITIL.
  • Demonstrated experience with ICT Asset Management, Configuration Management, and warehousing processes.
  • Demonstrated experience in freight forwarding, logistics, inventory administration, purchasing, or supply chain administration.
  • Strong commitment to meeting agreed work targets and standards. Highly organised, methodical, and have a high attention to detail while ensuring deadlines are achieved.
  • Experience undertaking ICT asset functions in complex geographically diverse organisations.
  • Experience working as part of cross-agency teams spanning geographic locations.
  • Understand and implement appropriate ICT asset management practices.

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