Administrative Assistant

1 day ago

Parramatta Park, Queensland, Australia beBeeCustomerSupport Full time $60,000 - $90,000
Administrative Support Role

This role offers the opportunity to provide high-quality administrative support to our team, ensuring seamless service delivery and contributing to our overall efficiency and success. You will join a dynamic team to support key stakeholders and their teams, both within our offices and virtually.

Your primary responsibilities will include:

  • Providing exceptional customer service support to client-facing staff

  • Leading the delivery of administration for client engagements

  • Managing physical correspondence, ensuring timely and accurate delivery to internal teams or clients in alignment with compliance and confidentiality standards

  • Preparing engagement letters, reports, and other documentation

  • Creating and editing job codes in systems and maintaining data integrity

  • Drafting and raising bills and managing client debtor accounts

  • Utilizing various risk management systems and accounting software as needed

  • Meeting set performance KPIs and SLAs

The working hours for this role are between 7am and 7pm, Monday to Friday. There are various shifts available between these hours.

We're looking for a proactive and enthusiastic professional with strong organizational skills and a genuine passion for continuous learning and personal growth.

You should have a can-do attitude and be able to seek solutions to problems using technical tools and a supportive team.

Our organization values diversity and inclusivity, offering flexible working arrangements, state-of-the-art facilities, employee benefits, and opportunities for growth and development.

Please note that your qualifications, skills, and experience could include:

  • Excellent customer service skills gained in an administration, retail, or hospitality environment

  • Initiative, self-motivation, and a commitment to providing highly responsive customer service

  • Outstanding time management, problem-solving, and organizational skills gained in a high-volume environment with competing demands

  • A collaborative, team-focused mindset and a flexible approach to work

  • Strong written and verbal communication skills

  • Intermediate/Advanced Microsoft Office skills

If you're passionate about delivering exceptional service and supporting a dynamic team, we'd love to hear from you.

We welcome applications from diverse candidates who share our values and are excited to contribute to our culture of integrity, excellence, and collaboration.

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