Client Team Leader

5 days ago

Central Coast, Australia beBeeLeadership Full time $98,000 - $122,000
Client Team Leader Role

Make a positive impact on the lives of people with disabilities and grow your career in our team.

Our core values are Passionate, Respectful, Ethical, Curious, and Courageous.

The Client Team Leader role supports the client engagement teams to:

  • Foster strong relationships with new and existing clients
  • Develop a deep understanding of client needs and goals
  • Enable successful matching with available services

This role reports to the Senior Manager, Client Engagement and drives the operational activities of the client engagement team.

The goal is to ensure strong, sustainable, and enduring relationships with clients, and to act upon customer insights to create an exceptional client experience.

You will work closely with the team to create a high-performing, positive culture and establish clear accountabilities and support frameworks for the team.

This role is based across two locations – Central Coast – where you will manage a tight-knit team of experienced consultants.

About You:

  • Minimum 2 years proven experience in leading client engagement or customer service teams
  • Strong capability in change management
  • Outstanding interpersonal and communication skills to collaborate effectively with stakeholders and clients

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