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Porter

2 months ago

Adelaide, South Australia SOFITEL Full time

Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Porter at Sofitel Adelaide. As a Porter, you will be the first point of contact for our guests, setting the tone for an exceptional experience.

Key Responsibilities

  • Provide personalized and attentive care to each guest, ensuring a warm and welcoming experience.
  • Assist with valet parking and deliver luggage to guests' rooms.
  • Offer a personalized room orientation, highlighting the hotel's amenities and services.
  • Embodies the brand's commitment to excellence, providing exceptional service in the lobby area.
  • Utilize detailed knowledge of Adelaide and its surroundings to enhance guests' stays with tailored recommendations.

Requirements

  • Full Driver's license is a must; confident driver on both automatic and manual cars.
  • Service-focused personality is essential; customer-related experience an asset.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively with fellow colleagues as part of a team.
  • Must be located in Adelaide / Australia or be prepared to relocate within a short time frame.

What We Offer

  • Bring passion and dedication to excellence, and we will recognize your contribution with a variety of benefits, rewards, and development opportunities.
  • A range of wellbeing initiatives, including apps with content to help you feel at your best.
  • Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide.
  • Up to 50% discount on meals at Sofitel Adelaide.
  • Family & Friends accommodation discounts.
  • Learning programs through our Academies.
  • Fully laundered uniform provided.
  • Free 24-hour access to our Employee Assistance Program.
  • Opportunities to develop your talent and grow within our property and across the world.
  • Ability to make a difference through our corporate social responsibility activities.

Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.