Data Center Operations Leadership
22 hours ago
This leadership role involves overseeing a team of Customer Operations Technicians within the data center and acting as a subject matter expert across the wider campus.
The successful candidate will ensure delivery of high-quality, consistent, and responsive customer service by supervising day-to-day operations, coordinating customer installations and service requests, driving continuous improvement in service delivery and operational efficiency, and supporting the training and development of direct and indirect reports.
Key Responsibilities:- Supervise and mentor a team of Customer Operations Technicians to enhance their skills and knowledge.
- Develop and implement efficient resource allocation strategies to meet customer service level agreements (SLAs) and operational targets.
- Foster a culture of safety, accountability, and customer focus among team members.
- Manage a small team of direct reports and provide guidance and support to staff at remote sites.
- Proven experience in a customer-facing operations role, preferably in a data center or technical environment.
- Strong leadership and team management skills, with excellent communication and problem-solving abilities.
- Familiarity with IT infrastructure, cabling, and data center operations.
- Ability to work in a fast-paced, 24/7 operational environment.
-
Canberra, ACT, Australia Equinix Full timeOverviewSupervisor, Data Center Customer Operations — Equinix, Canberra, Australian Capital Territory, AustraliaWho are we?Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone...
-
Canberra, ACT, Australia Equinix Full timeOverview Supervisor, Data Center Customer Operations — Equinix, Canberra, Australian Capital Territory, Australia Who are we? Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is...
-
Data Center Customer Operations Leader
19 hours ago
Canberra, ACT, Australia beBeeOperations Full time $90,000 - $120,000Lead a Team of Customer Operations SpecialistsIn this role, you will have the opportunity to lead a team of customer operations specialists and play a key part in delivering high-quality service to our customers.The position involves supervising day-to-day operations, coordinating customer installations and service requests, driving continuous improvement in...
-
Canberra, ACT, Australia Amazon Web Services (AWS) Full timeEngineering Operations Technician, Data Center Engineering OperationsJoin to apply for the Engineering Operations Technician, Data Center Engineering Operations role at Amazon Web Services (AWS).OverviewAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running, supporting all...
-
Canberra, ACT, Australia Amazon Web Services (AWS) Full timeEngineering Operations Technician, Data Center Engineering OperationsJoin to apply for the Engineering Operations Technician, Data Center Engineering Operations role at Amazon Web Services (AWS).OverviewAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running, supporting all...
-
Data Center Systems Engineer
22 hours ago
Canberra, ACT, Australia beBeeEngineering Full time $140,000 - $190,000Role OverviewWe are seeking a highly skilled Engineering Operations Technician to join our team. As an EOT, you will be responsible for the hands-on operation and troubleshooting of critical systems in data centers.Main Responsibilities:Operate and maintain critical systems in data centers.Troubleshoot issues with equipment and infrastructure.Key...
-
Operations Administrator
3 weeks ago
Canberra, ACT, Australia CDC Data Centres Full timeAbout us:Established in 2007, CDC Data Centresis Australia's leading operator of sovereign, secure, world-class data centre facilities.Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC's diversified operationsprovide secure data centre configurations that support co-location, containerised and hyperscale compute...
-
Operations Administrator
2 weeks ago
Canberra, ACT, Australia CDC Data Centres Full timeAbout us:Established in 2007, CDC Data Centresis Australia's leading operator of sovereign, secure, world-class data centre facilities.Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC's diversified operationsprovide secure data centre configurations that support co-location, containerised and hyperscale compute...
-
Data Centre Sales Specialist
2 weeks ago
Canberra, ACT, Australia NTT DATA, Inc. Full timeJoin to apply for the Data Centre Sales Specialist role at NTT DATA, Inc.3 days ago Be among the first 25 applicantsJoin to apply for the Data Centre Sales Specialist role at NTT DATA, Inc.Get AI-powered advice on this job and more exclusive features.Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are...
-
Azure Data Factory Engineer
4 days ago
Canberra, ACT, Australia Babylon Data Full timeJob Title: Azure Data Factory EngineerRate Guide: $100–$125 per hour (plus super @ 12%)Location of Work: Canberra, ACTContract Duration: ASAP – 30 June 2026Start Date: Tuesday, 23 September 2025Maximum Hours per Week: Up to 40 hoursSecurity Clearance Requirements: Must be an Australian Citizen and able to obtain NV1 clearanceJob DetailsBabylon Data is...
