Engineering Operations Technician, Data Center Engineering Operations

Engineering Operations Technician, Data Center Engineering Operations

Join to apply for the Engineering Operations Technician, Data Center Engineering Operations role at Amazon Web Services (AWS).

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain, and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Role Description

We are looking for a Data Centre Engineering Operations Technician (EOT). Our EOTs are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. Equipment includes stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12-hour shifts, rotating shifts, 3–5 day work weeks.

Responsibilities

• Review the management of routine and corrective maintenance on a variety of critical systems such as switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
  
• Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility infrastructure operations and maintenance.
  
• Help with the design, implementation, commissioning and build-out of new facilities.
  
• Create and implement projects to increase facility capacity, efficiency, sustainability and reliability.
  
• Manage facility assets and the provision of infrastructure and inventory asset management.
  
• Manage on-site management of contractors, sub-contractors and vendors, ensuring all work performed observes established practices, procedures and local legislation.
  
• Coordinate with other business leaders to manage capacity and optimize plant safety, performance, reliability, sustainability and efficiency.
  

Basic Qualifications

• Degree or technical certification (Military or Trade school).
  
• Mechanical/HVAC/Electrical engineering or experience at technician level in a critical environment.
  
• 2+ years of maintenance experience on mechanical or electrical equipment.
  
• Experience operating electrical or mechanical systems in a mission critical environment (e.g., Data Centre, telecom).
  

Preferred Qualifications

• Ability to participate in a 24x7 rotating shift roster.
  
• 2+ years of operations experience in a data centre or critical environment.
  
• Experience with development of MOPs and SWMS for planned works.
  
• Familiar with Service Management concepts (Problem and Change).
  
• Business-level verbal and written communication skills.
  
• Proven leadership and excellent attention to detail.
  
• Ability to prioritise multiple requests in a fast-paced environment.
  

Acknowledgement Of Country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company

Amazon Corporate Services Pty Ltd

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