Front Office Services Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeProblemSolver Full time $54,575 - $55,493
Front Office Supervisor

We are seeking a highly motivated and organized Front Office Supervisor to join our team.

  • To provide exceptional service and lead the Front Office Team to deliver an incomparable experience for guests.
  • Handle guest queries and complaints efficiently while providing operational support and supervision on shift.
  • Uphold a positive and can-do attitude towards guest and workplace challenges.
  • Provide a structured and consistent onboarding and training experience for Front Office team members.
  • E nsure the Front Office team provides prompt and efficient service, maximizing occupancy levels and up-selling the property.
  • FOLLOW ALL COMPANY POLICIES AND PROCEDURES
  • Maintain appropriate Occupational Health & Safety standards and practices.

This role offers limitless opportunities to grow your career within a supportive network of like-minded professionals. We encourage you to bring your real self to work, unleash your creativity and have fun.

The ideal candidate will be a driven problem solver with a creative approach to delivering exceptional guest experiences. They should be able to multitask, work well under pressure, and think on their feet to resolve issues and guest complaints. A positive, enthusiastic attitude and flexibility to work a 7-day roster is essential.

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