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Claims Manager, Brooklyn
2 months ago
We are seeking an experienced Claims Manager to join our team in Brooklyn, Australia. As a Claims Manager, you will be responsible for overseeing and managing a portfolio of financial lines, property, and liability losses and potential exposures.
Key Responsibilities:- Monitor and direct a portfolio of financial lines, property, and liability losses and potential exposures, promoting best claim handling practices.
- Act as a point of coordination and referral for Brooklyn's Claims matters across Australia.
- Provide oversight regarding processes related to coverage analysis, investigation, evaluation, reserving, and resolution of a book of product-specific claims.
- Ensure that Brooklyn makes consistent technical claims decisions in line with Global Guidance.
- Assess varied attritional and complex claims across multiple jurisdictions, providing guidance on case strategies and action plans with local Brooklyn team.
- Provide technical guidance and training for Brooklyn Claims resources across the business.
- Collaborate with Country/Regional Claims Management to drive superior claims service and ensure effective and appropriate resourcing approach given the claims portfolio for Brooklyn in Australia.
- Provide ongoing insights and advice to stakeholders on trends and large losses, as well as material market developments and emerging risks.
- Continually review and embed global and regional best practices by collaborating with clients, claims resources, and other internal and external stakeholders.
- Establish a strong internal and external presence with the Brooklyn business, underwriters, producers, and clients.
- Coordinate communication and provide insights to actuarial/reinsurance/underwriting regarding any changes to claims exposure, emerging exposure trends, and issues that may impact IBNR determination.
- Lead Claims response to catastrophe/major events/emerging risks for Brooklyn in Australia and coordinate reporting to key stakeholders.
- Manage and develop a team, ensuring robust succession planning and creating a culture of continuous improvement.
This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime.
We are committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity, and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success.
We have made a strategic commitment to attract, develop, advance, and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential.
For more information, please see our website.
