Medical Front Desk Coordinator

3 weeks ago


Ivanhoe East, Australia ForHealth Group (Dayforce) Full time

About ForHealth Medical Centres

We're part of a pioneering company dedicated to delivering top-notch, accessible healthcare. Our expansive network of medical centres and independent health practitioners contributes to over 7 million patient consultations annually.

Key Responsibilities

  • Customer Service Specialist
    • Welcoming patients into our Centre and providing high-quality customer service.
  • Administrative Support
    • Managing a busy front desk reception, collecting and entering patient details into the database, and scheduling appointments.
  • Communication Expert
    • Answering telephone calls and enquiries and providing professional and personable telephone manner.

What We Offer

  • Professional uniform and competitive hourly rate.
  • Employee benefits to support your mental and physical wellbeing.
  • Dental discounts for you and your loved ones.

Our Ideal Candidate

  • Exceptional customer service skills and previous customer service experience.
  • Excellent communication skills and ability to work as part of a multifaceted team and independently.
  • Detail-orientated, knowledge of Pracsoft/Medtech is an advantage.


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