Retail Operations Manager
2 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Retail Operations Manager to join our Food & Beverage Team at the Melbourne Racing Club. This is a unique opportunity to oversee all beverage inventory and operational activities for both race day and non-race day events.
Key Responsibilities:
- Inventory Management: Ensure optimal stock levels, manage vendor relationships, and maintain warehouse and outlet readiness, all while aligning with financial targets and beverage contracts.
- Operational Excellence: Develop and maintain strong relationships with key internal and external stakeholders, including vendors and suppliers.
- Logistics and Event Management: Coordinate event logistics to ensure smooth service delivery, managing setup, staffing, and vendor communication while maintaining high standards.
- Training and Development: Lead training on inventory and outlet set up/pack down policies and procedures.
Requirements:
- Prior experience within the Hospitality or Events industries, specifically in large-scale events retail operations.
- Proven experience as a Retail Operations Manager or in a similar managerial role.
- Responsible Service of Alcohol Certificate.
- Strong understanding of retail operations, merchandising, and customer service principles.
- Excellent leadership and organisational abilities.
- Familiarity with retail software and point-of-sale systems.
- Strong attention to detail.
- Self-motivated, reliable, and hard-working.
- Willingness to work flexible hours, including evenings and weekends.
About Us:
The Melbourne Racing Club values diversity and inclusion in the workplace and encourages all suitable applicants to apply for this role.
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