Customer Service Excellence Manager

5 days ago


Darwin city centre, Northern Territory, Australia O'Brien Glass Industries Limited Full time
Unlock Your Potential as a Customer Service Excellence Manager

O'Brien Glass Industries Limited is seeking an exceptional individual to join our team as a Customer Service Excellence Manager. In this pivotal role, you will have the opportunity to leverage your expertise and passion for delivering outstanding customer experiences.

As a key member of our Darwin AutoGlass Service Centre, you will be responsible for leading customer service initiatives and ensuring that every interaction with our customers is nothing short of exceptional.

Key Responsibilities:

  • Develop and implement customer-centric strategies to drive business growth and improve customer satisfaction.
  • Lead and motivate a high-performing team to deliver exceptional customer experiences.
  • Collaborate with cross-functional teams to identify and address customer pain points.

What We Offer:

  • Competitive salary package (estimated $95,000 - $120,000 per year) and benefits.
  • Opportunities for professional growth and development in a dynamic industry.
  • Collaborative and supportive work environment.

If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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