Retail Operations Manager

1 week ago


Kempsey, Australia beBeeManager Full time $60,000 - $85,000
Job Summary

Manage the daily operations of a retail store, ensuring a high level of customer service and sales performance.

About The Role

This challenging and rewarding role requires a passionate individual who is skilled in leading, growing, and developing a team of paid employees and volunteers. The successful candidate will be responsible for delivering exceptional customer service, embedding operational and visual merchandise standards, and promoting a safety-first culture within the store.

The ideal candidate will have previous experience in a similar industry and possess excellent people leadership and management abilities. Strong interpersonal skills, with the ability to communicate effectively with customers, staff, and volunteers, are essential for this role.

Responsibilities include:

  • Leading and managing a team of employees and volunteers
  • Delivering outstanding customer service in every interaction
  • Embedding exceptional operational and visual merchandise standards
  • Promoting a safety-first culture within the store
  • Managing the financial performance of the store
Key Requirements
  • Previous experience in retail management or a similar industry
  • Leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Flexibility to work varied hours including evenings and weekends
What We Offer
  • Meaningful benefits to eligible employees
  • Remote salary packaging
  • Health, fitness, and financial discounts/benefits
  • Paid parental leave – 12 weeks
  • Staff store discount
  • Leave scheme
  • Volunteer opportunities
  • Employee Assistance Program – confidential counselling
  • Career development opportunities
  • Chaplaincy services
About Us

We are a values-based organization committed to doing good that transforms lives and futures. Our mission is to provide support, safety, community, and opportunity to those in need.

How to Apply

If you are a motivated and enthusiastic individual looking for a challenging and rewarding role, please submit your application via the link below along with a current Résumé and a cover letter detailing your alignment with the key requirements.



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