Retail Operations Leader
4 days ago
The successful Store Manager will play a pivotal role in driving store performance, fostering a culture of continuous improvement, and delivering exceptional customer experiences.
Key responsibilities include managing retail operations, coaching and motivating staff, and creating an engaging work environment that drives sales growth and staff retention.
- Coaches and supports team members to meet and exceed sales targets through effective sales strategies and tactics.
- Cultivates a culture of continuous improvement by providing coaching and training opportunities to staff.
- Manages stock control, store policies, staff scheduling, and tracks sales team performance to optimize store efficiency.
- Delivers memorable customer service and product knowledge to drive customer loyalty and repeat business.
- Creates a positive and engaging work environment that attracts and retains top talent.
- Recruits, leads, and inspires a high-performing team that achieves exceptional results.
- Proven sales leadership experience with strong achievements within KPI structures.
- Exceptional problem-solving ability and relationship-building skills to drive collaboration and teamwork.
- Strong time management and organisational skills to prioritise tasks and manage multiple projects.
- Previous leadership experience in retail is preferred but not essential, as comprehensive training is provided.
- Uncapped monthly bonus scheme for outstanding performance.
- Generous yearly product allowance and discounts for personal use.
- Up to 50% off Oakley eyewear and apparel for staff and their families.
- Volunteer opportunities with OneSight to give back to the community.
- Discounts on health insurance and gym memberships to support staff wellbeing.
- Clear career pathways with national and global progression opportunities for high performers.
A comprehensive training program to develop exceptional customer service skills and product knowledge.
A inclusive and flexible work environment that values diversity, equity, and inclusion.
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