
Operations Lead
4 days ago
Job Overview:
We are seeking a seasoned Cleaning Supervisor to oversee our day-to-day cleaning operations and lead our team of professionals.
- Ensure all service delivery targets are met by collaborating with our Business Manager
- Effective management of staff to meet shift coverage requirements and service delivery Key Performance Indicators (KPIs)
- Training and mentoring team members to enhance their skills and knowledge
- Building and maintaining effective client relationships to drive business growth
Key Responsibilities include:
Main Objectives:To oversee day-to-day cleaning operations according to contractual requirements and effectively manage staff to meet efficient shift coverage requirements and service delivery KPIs.
Requirements:We require a minimum three years supervisory or management experience in the cleaning industry, demonstrated experience in leading and supporting a team of 30+ employees, ability to understand service contracts and drive performance across a team, and excellent customer and service delivery focus.
What We Offer:We foster a culture that is professional and team orientated, where our staff are enthusiastic and passionate in what they do. This is a perfect opportunity to progress your career and be part of a growing organisation that values its staff.
A Tuesday - Saturday roster, working 7:30am - 5:30pm.
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