Restaurant Operations Manager
1 week ago
We are seeking an experienced General Manager or Venue Manager to join our team at TGI Fridays.
This key leadership role will see you manage the day-to-day operations of the restaurant, with a strong focus on delivering excellent guest service while managing your team and restaurant in all areas of the business.
- Responsibilities:
- Manage a team of up to 60 staff across multiple departments, including overseeing the head chef.
- Rostering, on-shift management and training.
- Stock Control and Costs of Goods.
- Maintain adherence to and auditing of OH&S and Food Hygiene procedures.
- Identify sales opportunities.
- Ensure superior service and quality is maintained.
- Foster and maintain a positive working environment while leading by example.
About Us:
TGI Fridays is a casual dining restaurant chain with a legacy of great food, inventive drinks and big fun. We are dedicated to building our team with only the best, most passionate and most motivated hospitality professionals worldwide who live and breathe our values.
Our Values:
- Integrity
- Innovation
- Guest Focus
- Empowerment
- Accountability
- Responsibility
- Friday's Factor
What We Offer:
- Attractive TGI Friday's Australia Management Incentive Scheme, which allows for un-capped Profit Share Earnings.
- Staff recognition and award nights.
- Ongoing development - we provide continuous learning and development opportunities, including world-renowned training courses and internal promotions.
- Receive discounts on all meals.
- A strong support system is in place to assist the management team, Head Office in providing all the tools necessary for you to run the business.
Requirements:
- Demonstrated experience managing people in addition to growing sales, managing costs, and delivering outstanding service in a high-volume fast-paced environment.
- Proven management experience with outstanding leadership capability and customer service focus.
- Qualifications in Hospitality (desirable - not essential).
- Can-do attitude with the ability to act efficiently and resiliently.
- Passion for creating a supportive and motivating team culture.
- Ability to work productively during busy periods including weeknights and weekends.
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