Business Operations Assistant

3 weeks ago


Narre Warren, Victoria, Australia Charterhouse Full time

Job Summary

We are seeking a highly organized and detail-oriented Business Support Officer to join our team at Charterhouse. As a Business Support Officer, you will play a vital role in ensuring the efficient operation of our council's services.

Key Responsibilities

  • Manage and action a high volume of service requests in a timely and efficient manner.
  • Respond to queries from customer service and residents in a professional and courteous manner.
  • Support the Waste Management team in operational processes and communication.
  • Provide accurate and timely information to members of the public via telephone and email.
  • Support the Council's positive image by delivering services and advice in a courteous and efficient manner.

Requirements

  • Experience in an operational environment is preferred.
  • Strong attention to detail and ability to develop visually appealing documents and templates.
  • Proficient in formatting correspondence and Council documents in accordance with the corporate style guide.
  • Experience in inputting and maintaining accurate information in Council databases in a timely manner.
  • Excellent written and verbal communication skills.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Please note that you will need to obtain a police check before commencing this role.



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