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Showroom Operations Manager
1 month ago
Role Overview
The Showroom Operations Manager will be responsible for overseeing and directing all aspects of showroom operations, including customer service, sales, and inventory and logistics management.
Key Responsibilities
- Manage a team of 20 in all aspects of the Showroom's operation including sales, customer service, inventory and purchasing management.
- Develop and implement successful sales and service strategies.
- Manage and motivate your team to achieve sales goals and meet operational objectives.
- Ensure excellent customer service and a high level of customer satisfaction.
- Manage inventory and logistics to ensure efficient and effective operations.
Requirements
- 3 or more years of experience in retail management, showroom operations, or related field.
- Excellent written and verbal communication skills, including the ability to communicate effectively with customers, vendors, and staff.
- Demonstrated ability to develop and implement successful sales and service strategies.
- Ability to manage and motivate your team to achieve sales goals and meet operational objectives.
- Excellent organizational and time-management skills, with an ability to prioritize and manage multiple tasks simultaneously.
- An analytical mind with strong problem-solving skills and attention to detail.
- A customer-focused mindset with a commitment to delivering a high level of customer satisfaction.
About the Company
Climb Recruitment is a dynamic national homewares/kitchenware business with a fantastic company culture.