
Sales Healthcare Representative
1 day ago
This role requires a candidate who is passionate about delivering exceptional customer service and sales support to clients. The ideal candidate will possess excellent communication skills and be able to work effectively in a fast-paced environment.
The successful candidate will be trained to provide set-up, ongoing support and equipment to ensure therapy is maintained to a high standard.
- Taking customer enquiries in store and over the phone.
- Investigating and helping customers problem solve therapy issues.
- Providing set-up, ongoing support and equipment to ensure therapy is maintained to a high standard.
- Fitting customers for masks and recommending the most appropriate mask based on training provided.
- Providing customers with advice in the safe and effective use of their medical equipment.
- Selling new or additional services over the phone, with follow-up on trials and testing results to ensure sales conversion.
- Maintaining good condition of the retail premises and displays.
- Handling payments, balancing float and banking.
- Accountable for trial and sales stock - managing stock levels and re-ordering as required.
- Previous experience in a busy retail or customer service role.
- Providing caring and outstanding reception duties to customers.
- Ability to maintain compassion and remain calm under pressure.
- A strong customer service focus that is always looking for the best outcome for the individual.
- Strong and adaptable communication skills.
- An active listener with the ability to find solutions to customer concerns and issues.
- Healthcare retail experience is preferred but not necessary as training will be provided.
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