Field Services Engineer

6 days ago


Melbourne, Victoria, Australia HAU Heidelberg Graphic Equipment Ltd. Full time

Compelling Opportunity

We are seeking an experienced Field Services Engineer to join our team. In this role, you will be responsible for providing mechanical support for new and remarketed press and post-press equipment installations, as well as repairs to existing equipment.

About HAU Heidelberg Graphic Equipment Ltd.

HAU Heidelberg Graphic Equipment Ltd. is a leading provider of innovative printing solutions. With over 170 years of history, we have established ourselves as a company that combines innovation and tradition. Our team is passionate about shaping the future of the printing industry, and we are looking for individuals who share our vision.

Job Description

  • Effectively operate as an integral member of the Service team, providing advice and support as required.
  • Work and operate in line with your attained skill level as set out in the SE Skill Assessments.
  • Provide mechanical support for new and remarketed press and post-press equipment installations.
  • Identify service gaps and sources of customer dissatisfaction and work with the team to identify, recommend and support solutions to rectify the problem.
  • Support sales operation in respect to field technical issues, customer complaints and sales opportunities for HAN.

Requirements and Qualifications

  • Proven experience in a similar role.
  • Excellent communication and problem-solving skills.
  • Able to work effectively in a team environment.

Benefits

We offer a competitive salary of £50,000 - £60,000 per annum, depending on experience, plus a range of benefits including a contributory pension scheme, life insurance, and annual leave.

Why Work for Us?

We believe that by working together, we can shape the future of the printing industry. If you are passionate about delivering exceptional results and contributing to a dynamic team, we would love to hear from you.



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