Data Center Regional Field Engineer, Field Engineering Expert

4 weeks ago


Melbourne, Victoria, Australia Amazon Full time

Job Summary

We are seeking a highly skilled Field Engineer to join our team at Amazon. As a Field Engineer, you will be responsible for providing full life-cycle support to our AWS Data Centers from design inception through site improvement and maintenance.

Key Responsibilities

  • Perform design and equipment submittal review for new Data Centers in your region.
  • Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
  • Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
  • Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
  • Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
  • Develop innovative solutions for AWS's data centers.
  • Work on concurrent projects, sometimes in multiple geographical regions.
  • Initiate and lead engineering audits including on-site visits within Amazon's data centers. Produce reports outlining risks with recommended mitigations and remediation.
  • Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.

About the Team

At Amazon, we value diverse experiences and encourage candidates from all backgrounds to apply. Our team is dedicated to delivering the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

Bachelor's Degree in Electrical or Mechanical Engineering or equivalent experience.

Preferred Qualifications

Direct experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers.

Experience as resident engineer or hands-on (in the field) design consultant.

Understanding of both mechanical and electrical equipment/design related to data centers.



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