
Retail Portfolio Manager
2 weeks ago
You will lead the strategy, performance and evolution of a diverse retail portfolio, including our Farm Shop, Cafe, Nursery and online store. You'll work as part of the Hospitality & Tourism leadership team, with direct influence over buying, merchandising, staffing and the customer journey across all channels.
Key Responsibilities
- Lead, inspire and develop a diverse team of around 40 staff, including casuals, juniors and supported employees, building a high-performing and inclusive culture, with a formal induction and orientation process.
- Drive growth by identifying opportunities to improve retail performance, enhance product presentation and elevate the customer journey.
- Take the lead in preparing for new retail concepts and business units to launch in future.
What You'll Bring
Proven experience in multi-channel or destination-based retail, ideally with e-commerce and sound merchandising skills. Commercial acumen with a track record of improving sales performance and operational efficiency. A people-first leadership style with a focus on team development, coaching and accountability.
Benefits
- Be part of an ambitious growth phase with real opportunity to shape retail strategy.
- Work in one of the most beautiful destinations in the Northern Rivers.
- Lead with purpose in a dynamic environment where meaningful outcomes matter.
- Salary Packaging: Increase your take-home pay.
- Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free.
Why Work With Us?
We offer a supportive team environment, continuous learning opportunities, work-life balance and incredible perks.
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