Meaningful Customer Support Role

1 week ago

Caboolture, Queensland, Australia beBeeCustomerService Full time $60,000 - $90,000
Customer Service Representative

This is an exciting opportunity to make a meaningful difference in the lives of others by providing exceptional customer service and support.

The role involves receiving, assessing, processing, and responding to enquiries within a multi-channel customer service centre environment.

Key Responsibilities:

  • Receive inbound calls from customers, stakeholders, and other organisations
  • Proactively determine customer needs and assist customers to understand suitable care options
  • Interpret and simplify complex information to customers
  • Utilise knowledge management systems to stay up-to-date with relevant Blue Care systems and procedures

Requirements:

The ideal candidate will have significant experience in a customer service centre environment, well-developed interpersonal skills, and the ability to positively contribute to a multi-functional team.

What We Offer:

We offer flexible work arrangements to support work-life balance, 12 weeks paid parental leave, and access to salary packaging and employee discounts.

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