Customer Service Liaison and Operations Coordinator
3 days ago
We are seeking a highly skilled Customer Service Liaison and Operations Coordinator to join our team at Feros Care.
Key Responsibilities- Provide exceptional customer service to clients, stakeholders, and colleagues;
- Coordinate logistics and rostering operations to ensure seamless service delivery;
- Maintain accurate records and reports to support operational efficiency;
- Collaborate with cross-functional teams to achieve business objectives;
- Demonstrated experience in customer-facing roles, preferably in aged care or logistics;
- Strong communication and interpersonal skills to build rapport with diverse groups;
- Able to work in a fast-paced environment, prioritizing tasks and managing multiple projects;
- Proficient in computer software applications to maintain records and generate reports;
- A competitive salary of AU$70,000 - AU$80,000 per annum, commensurate with experience;
- A dynamic and supportive work environment that values employee well-being;
- Ongoing training and professional development opportunities to enhance skills and knowledge;
- The chance to make a meaningful difference in the lives of our clients and their families;
Feros Care is a not-for-profit organisation dedicated to providing high-quality care services to vulnerable members of our community. Our values of compassion, respect, and integrity guide everything we do, and we strive to create a workplace culture that is inclusive, supportive, and rewarding.
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Gold Coast, Queensland, Australia Feros Care Full timeAbout the RoleWe are seeking a skilled Customer Service Liaison to join our team in Logistics and Rostering Services. This role requires someone who can effectively manage logistics and rostering processes while delivering exceptional customer service.Key ResponsibilitiesTo coordinate and manage logistics operations, ensuring timely and efficient delivery of...
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Gold Coast, Queensland, Australia Feros Care Full timeAbout You:We are seeking a Customer Service Liaison to join our team in Logistics and Rostering Services.Responsibilities:You will be someone who remains calm and steady during busy periods.Experience in logistics and rostering, ideally in an aged care environment, is a must.Previous experience working in customer service is essential.You must have...
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Gold Coast, Queensland, Australia Feros Care Full timeAbout the RoleFeros Care is seeking a skilled Customer Service Liaison to join our team. In this role, you will provide exceptional customer service while coordinating logistics and rostering services for our aged care facilities.### Key Responsibilities- Provide high-quality customer service to clients and their families- Coordinate logistics and rostering...
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