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Operational Improvement Specialist

3 weeks ago

City of Parramatta Council, Australia beBeeImprovement Full time $125,693 - $138,510

This is a key role within the business operations team, supporting the integration and standardization of processes across various departments.

Responsibilities:
  • Design and implement process improvements to identify, analyze and facilitate enhancements to operational systems, workflows and methods aligned with strategic objectives.
  • Manage the development, coordination and communication of initiatives applying best practice methodologies to ensure organizational consistency and improved performance.
  • Provide expert advice and reports to senior stakeholders to ensure proposed solutions consider business requirements, identify change impacts, and guarantee sustainability.
  • Liaise with internal teams to review and monitor effectiveness of tools, systems and standards to ensure consistency and quality of outcomes.
  • Support business users and testing teams with testing activities including updating test scripts and performing testing to ensure solutions meet requirements.
  • Coordinate planning and processes to ensure all critical business functionality is tested and a quality system is delivered and accepted by key stakeholders.
  • Collaborate with data migration teams and business units on data mapping, validation and verification.
  • Perform transition activities as required to ensure smooth implementation of new processes.

The successful candidate will be responsible for identifying, analyzing and facilitating improvements to operational systems, processes and workflows aligned with strategic objectives and departmental plans.