Retail Experience Reviewer

3 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $40,000 - $70,000
Customer Service Reviewer Role

We are seeking highly motivated Customer Service Reviewers to visit retail outlets and report back on store presentation, service, and overall customer experience. This role involves posing as a customer to gather detailed insights about your experience, followed by completing an online survey about the encounter.

Main Responsibilities:
  • Deliver high-quality reviews of retail outlet experiences
  • Conduct thorough observations as a customer and record key findings
  • Complete surveys online within specified deadlines
  • Demonstrate exceptional attention to detail and strong memory recall
  • Maintain excellent communication skills and work independently as needed
Key Qualifications:
  • Able to work effectively in a team environment or individually
  • Excellent interpersonal and communication skills
  • Reliable and efficient with meeting deadlines
  • Flexible and willing to travel when necessary

The ideal candidate will possess outstanding observational skills and be able to provide valuable feedback to clients. We offer flexible scheduling and competitive compensation for this exciting opportunity.

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