Senior IT Operations Manager

5 days ago


City of Greater Geelong, Australia BC Assessment Full time
About the Role

We are looking for a highly motivated and experienced Senior IT Operations Manager to join our team. As a Senior IT Operations Manager, you will be responsible for leading research, planning, and implementation efforts for corporate technology, development architecture, and service management across multiple environments and major applications.

You will oversee technology service standards, mentor team members, and drive operational projects to enhance service delivery. You will also develop and maintain multi-year technology and service roadmaps to align with business and operational needs.

Main Responsibilities:

  • Lead research, planning, and implementation efforts for corporate technology, development architecture, and service management across multiple environments and major applications.
  • Oversight of technology service standards, mentorship of team members, and driving operational projects to enhance service delivery.
  • Development and maintenance of multi-year technology and service roadmaps to align with business and operational needs.
  • Process improvements to enhance IT service delivery, system performance, and efficiency.
  • Major technology changes and their smooth implementation with minimal disruption.
  • Supervision and provision of technical leadership to team members and project teams.
  • Research and evaluation of emerging technologies, including cloud architectures, to drive innovation and manage risks.
  • Management of vendor relationships and oversight of corporate technology costs to optimize service delivery.
  • Leadership of operational projects, including hardware deployments, system migrations, and service upgrades.
  • Risk assessments for infrastructure and architectural changes, ensuring stability and efficiency.

Requirements:

  • A university degree in Computer Science or an equivalent combination of education, training, and experience.
  • Minimum of five years of experience in system design, program design, and programming.
  • Experience with operating system design and/or maintenance desirable.
  • Experience managing projects.


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