Strategic Process Optimisation Lead

14 hours ago

Brisbane, Queensland, Australia beBeeProcessImprovement Full time

We are seeking a strategic process improvement leader to drive measurable gains in efficiency, cost reduction, customer experience enhancement, and risk mitigation across the organisation.

This pivotal role demands a proven leader with Lean Six Sigma Black Belt expertise to spearhead complex, enterprise-wide initiatives.

You will be responsible for end-to-end process design and re-engineering, leveraging advanced analytics and AI solutions to optimise processes.

Key responsibilities:

  • Lead end-to-end process design and re-engineering projects utilising your Lean Six Sigma Black Belt expertise.
  • Mentor and coach process improvement specialists and business SMEs in Lean Six Sigma practices.
  • Champion a culture of continuous improvement and data-driven decision-making.
  • Collaborate with senior leaders and executives, influencing strategy and reporting on progress.
Requirements
  • Lean Six Sigma Black Belt Certification:This is essential. Please include where your certification was obtained.
  • Proven Project Leadership:Showcase your success in leading and delivering cross-functional projects of significant complexity within a large organisation. Provide specific examples of projects you've led, highlighting challenges overcome and quantifiable results achieved.
  • Financial Services / Heavily Regulated Industries: Highlight your knowledge of relevant regulatory requirements and risk management frameworks.
  • Exceptional Leadership and Communication:Articulate your abilities to effectively communicate complex information to diverse audiences, influence stakeholders at all levels, and build consensus around process improvement initiatives. Demonstrate experience mentoring and coaching others on process improvement methodologies (although direct mentorship is not required for this role).
  • Advanced Analytics & AI Expertise:Highlight any experience you have leveraging AI solutions to enhance process optimisation and decision-making.
Benefits

We offer flexible work options that put our people first and a hybrid model of minimum 60% on site attendance.

This role is a Fulltime, 12 Month Contract (76 hours p/w).

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business.

About Us

We are one of Australia's largest retail banks with a vision our purpose – 'to feed into the prosperity of our customers and communities, not off it'. We are regularly voted one of Australia's most trusted brands.

We support ongoing development, with the potential for a portion of education fees being reimbursed by us.

We have partnered with Sonder as our EAP provider that is so much more than just one-on-one counselling. At the touch of a button, you will have access to self-help 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.

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