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Quality Assurance Manager

2 months ago


Sydney, New South Wales, Australia Westpac Group Full time
About the Role

We are seeking a highly skilled Quality Assurance Manager to join our team at Westpac Group. As a key member of our software development team, you will be responsible for overseeing all quality assurance deliverables and ensuring the highest level of performance and productivity.

Key Responsibilities
  • Develop and implement quality assurance policies, procedures, and standards to ensure compliance and customer requirements.
  • Collaborate with project teams and stakeholders to define quality requirements, specifications, and acceptance criteria from a testing perspective.
  • Lead and mentor a team of quality assurance engineers, providing guidance, training, and support to ensure the highest level of performance and productivity.
  • Participate in programme-level discussions for rapid assessment, backlog prioritisation, and planning testing activities.
  • Produce Test Strategy, Test Plan, and Test Completion reports to align with programme release plans and delivery methodology.
  • Set up quality assurance reporting and dashboards that can be used for reporting and to analyse to identify patterns, root causes, and opportunities for continuous improvements.
Requirements
  • Minimum of 10+ years of experience within the Quality Assurance, with at least 5 years of experience as Test Lead/Manager.
  • Strong technical and analytical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment.
  • Experience in designing and implementing test automation solutions is highly desirable.
  • Substantial experience working in a large and complex organisation in the financial services or banking industry.
  • Well-developed communication, negotiation, and interpersonal skills to enable effective interaction with stakeholders at all levels (including external and internal Suppliers).
  • Solid understanding of testing tools like Playwright, Selenium, and Postman will be of great advantage.
  • Experience in one or more Agile methods, including Scrum, Kanban, SAFe, etc. Professional Agile certification is highly desired.
What We Offer

At Westpac Group, we're committed to creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.