Fitness First Career Opportunity

12 hours ago

Canberra, ACT, Australia Fitness First Full time
{"title": "Member Support Consultant", "subtitle": "Drive Membership Growth and Deliver Exceptional Customer Service", "content": "

At Fitness First, we are seeking a highly motivated and customer-focused Member Support Consultant to join our team. As a key member of our sales and customer service team, you will play a critical role in driving membership growth and delivering exceptional customer experiences.

As a Member Support Consultant, you will be responsible for:

  • Proactively contributing to club sales budgets through sales promotions and referrals campaigns
  • Generating and converting high-quality sales leads through community outreach, referrals, and identifying new business opportunities
  • Achieving the required number of lead contacts via telephone to maximize sales opportunities
  • Providing sales presentations and tours to prospective members
  • Creating great member journeys through positive and personalized interactions
  • Achieving successful outcomes to enquiries
  • Opening and closing the club as per the club roster
  • Active involvement in member retention programs, inspiring members to continue their fitness journey
  • Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

To succeed in this role, you will need:

  • A current First Aid & CPR certificate
  • A problem-solving mindset - you can provide solutions that meet the needs of our potential members
  • A gift for communication - you can talk to anyone with ease, and inspire them to take action
  • Drive - you are goal-focused and continuously looking for new ways to excel yourself
  • A team player - you can rally through the hard times and celebrate personal and team success
  • Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals

We offer a competitive package including base salary, super, and commission, as well as a complimentary Platinum Fitness First membership, anniversary leave days, and recognition for service awards. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

", "requirements": "
  • Current First Aid & CPR certificate
  • A problem-solving mindset - you can provide solutions that meet the needs of our potential members
  • A gift for communication - you can talk to anyone with ease, and inspire them to take action
  • Drive - you are goal-focused and continuously looking for new ways to excel yourself
  • A team player - you can rally through the hard times and celebrate personal and team success
  • Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals
", "what-we-can-offer": "
  • A competitive package including base salary, super, and commission
  • A complimentary Platinum Fitness First membership
  • Anniversary leave days and recognition for service awards
", "about-us": "

We are proud to be part of Fitness and Lifestyle Group (FLG), a globally recognized leader in the fitness sector. FLG's portfolio of brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, Barry's, and HYPOXI. We have 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand, and our 10,000+ employees help almost a million people live happier, healthier, and more active lives.

", "commitment-to-diversity-and-inclusion": "

We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability, and from other diverse backgrounds. We pride ourselves on empowering our team to be their authentic selves at work.

", "apply-now": "

Please visit our website for a list of all our current vacancies and to register for job alerts in your area.

", "language-code": "en-US"}

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