Law Graduate Career

1 month ago

Sydney, New South Wales, Australia RELX Trading Australia Pty Limited Company Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Customer Success Consultant. As a key member of our team, you will be responsible for delivering training and implementing effective solutions for our clients, including corporates, law firms, barristers, and government departments.

Key Responsibilities:

  • Deliver a minimum of 35 training hours per month and maintain accurate records
  • Plan learning activities to cover the client base and minimize cancellations
  • Identify opportunities for new sales to fulfill client needs
  • Enhance clients' knowledge of our products and drive usage
  • Build effective relationships with individual users and key stakeholders
  • Define client learning needs and plan and implement effective training solutions

Requirements:

  • Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career
  • Experience in customer success or customer relationship preferably within Legal industry
  • Experience in training delivery and using platforms like eLearning
  • Identify opportunities while building solid relationships with customers and stakeholders
  • Possess exceptional communication and presentation skills
  • Understand Boolean and free text search principles
  • Be authorized to legally work in Australia
  • Liaise with a range of management and staff levels, particularly with Sales departments

What We Offer:

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Benefits:

  • Discounted Health plan rate and Optical Assistance
  • Life assurance and income protection
  • Option to buy additional Annual Leave days
  • Employee Assistance Program
  • Flexible working arrangements
  • Benefits for you and your family
  • Access to learning and development resources

About Us:

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

Learn More:

https://www.lexisnexis.com.au/en

https://www.relx.com/careers/join-us

https://youtu.be/9e95IMoKSXw

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