Law Graduates Career Opportunities
1 month ago
We are seeking a highly skilled and motivated Customer Success Consultant to join our team at LexisNexis. As a Customer Success Consultant, you will be responsible for delivering training and implementing effective solutions for our clients, including corporates, law firms, barristers, and government departments.
Key Responsibilities:
- Deliver a minimum of 35 training hours per month and maintain accurate records
- Plan learning activities to cover the client base and minimize cancellations
- Identify opportunities for new sales to fulfill client needs
- Enhance clients' knowledge of our products and drive usage
- Build effective relationships with individual users and key stakeholders
- Define client learning needs and plan and implement effective training solutions
Requirements:
- Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career
- Experience in customer success or customer relationship preferably within Legal industry
- Experience in training delivery and using platforms like eLearning
- Identify opportunities while building solid relationships with customers and stakeholders
- Possess exceptional communication and presentation skills
- Understand Boolean and free text search principles
- Be authorized to legally work in Australia
- Liaise with a range of management and staff levels, particularly with Sales departments
What We Offer:
- Discounted Health plan rate and Optical Assistance
- Life assurance and income protection
- Option to buy additional Annual Leave days
- Employee Assistance Program
- Flexible working arrangements
- Benefits for you and your family
- Access to learning and development resources
About Us:
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world.
We are an equal opportunity employer:
Qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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