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Executive Account Manager

2 months ago

Adelaide, South Australia Adelaide Aspire Full time
Account Director

Adelaide Aspire is seeking a seasoned professional to fill the role of Account Director. This position requires a strategic thinker with exceptional leadership skills to manage client relationships and drive business growth.

Key Responsibilities:
  • Client Relationship Management: Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact.
  • Account Strategy: Develop and implement strategic plans for client accounts, aligning with their business goals and objectives.
  • Team Leadership: Lead and mentor account teams, providing guidance, support, and direction in client interactions and project execution.
  • Account Growth: Identify opportunities to expand services or products offered to clients and collaborate on upselling or cross-selling.
  • Client Satisfaction: Ensure that client expectations are met or exceeded and address any issues or concerns promptly.
  • Financial Management: Manage account budgets, profitability, and financial aspects of projects to meet or exceed financial targets.
  • Business Development: Participate in new business pitches, proposals, and presentations to acquire new clients and grow existing accounts.
  • Strategic Planning: Collaborate with clients to understand their market, competition, and industry trends, using this information to develop strategic marketing and advertising plans.
  • Quality Assurance: Oversee the delivery of high-quality services or campaigns, ensuring they align with agreed-upon standards and objectives.
  • Reporting and Analysis: Monitor and report on the performance of client accounts, providing insights and recommendations for improvement.

This role will report to the CEO and requires a leader who thrives on sharing knowledge and experiences with the team. If you have a venturesome and entrepreneurial flair, and a passion for delivering exceptional results, we encourage you to apply.