Director of Consumer Insights

1 week ago

Australia McDonald's Corporation Full time

**About the Role**

McDonald's Australia is the largest quick service restaurant operation in the country, with a strong presence in the fast-moving consumer goods (FMCG) industry. As a key member of the Australian Leadership Team, we are seeking an experienced insights professional to join our team as a Director of Consumer Insights.

**Key Responsibilities**

  • Provide strategic guidance to the Senior Leadership Team and partner closely with the Marketing Leadership team to drive business growth and profitability.
  • Oversee the commercial, consumer, and business insights streams to ensure the business is equipped with relevant data to make effective decisions.
  • Curate data-driven narratives to inspire and influence stakeholders across the business.
  • Present regular market updates to the Senior Leadership Team and key stakeholder groups, including Licensee forums.
  • Demonstrate purposeful leadership to maintain a high-performing team and continually develop talent.
  • Build strong interpersonal relationships across all three legs of the stool: Licensees, Employees, and Suppliers to ensure effective partnerships and collaboration.
  • Be an integral member of the Global Insights Leadership Team.

**Requirements**

  • Significant insights experience preferably within the FMCG or quick service restaurant (QSR) industry.
  • Demonstrate enterprise-wide impact of insights.
  • Big data commercialization experience across digital and physical transactions.
  • Experience leading agencies in qualitative, quantitative, strategy, and consulting projects.
  • Previous experience in a senior management role overseeing a similar portfolio and leading a team in a high-growth organization.
  • Proven ability to work effectively in a fast-paced, complex operating environment requiring significant stakeholder engagement and buy-in.
  • A natural flair for unpacking complex data and sharing information clearly.
  • Strong presentation skills with the ability to influence and engage an audience.

**What We Offer**

  • A competitive remuneration package, including a base salary, healthcare, long-term incentive share program, and target incentive bonus plan.
  • Five weeks of annual leave, allowing you to recharge and explore your passions outside of work.
  • A highly flexible work environment, balancing remote work and in-office connections to support our people and their best work.
  • Birthday and volunteer leave, enabling you to celebrate your special day and give back to your community.
  • Ongoing professional development, investing in leadership programs and a world-class learning and development offering to propel your career goals.
  • Macca's staff discount and retail discounts, enjoying discounted meals and access to hundreds of retail offers.
  • Access to our 24/7 wellbeing partner (Sonder) for you and your immediate family, providing free and confidential safety, medical, and mental health support.
  • A fun and vibrant culture, immersing yourself in Macca's exclusive events and experiences from day one.

As an equal opportunity employer, we strongly encourage applications from people of all backgrounds, ethnicities, cultures, and experiences. We strive to make every moment through the recruitment process a feel-good moment for all. Let us know if we can provide any reasonable accommodations to enable you to participate in the job application and interview process.

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