Community Support Specialist

6 days ago


Gold Coast, Queensland, Australia Great Southern Bank (Formerly CUA) Full time
Job Summary

We're seeking a skilled Customer Service Specialist to join our team in Robina. This part-time position (30 hours/week) involves providing exceptional customer service and support for our customers' retail banking needs.

Main Duties
  • Provide expert advice on our great value savings, insurance, and personal lending products.
  • Deliver sales and lending results, focusing on customer satisfaction and loyalty.
  • Support our mission to help every Australian own their own home.
Requirements
  • Strong communication and interpersonal skills.
  • Able to learn quickly and adapt to new situations.
  • Proven problem-solving skills with a focus on customer satisfaction.
  • Results-driven with a passion for delivering outstanding customer experiences.
  • Commitment to upholding our values and regulatory requirements.
Our Culture

At Great Southern Bank, we pride ourselves on our inclusive and diverse work environment. We offer flexible working arrangements, collaboration, and fair decision-making to empower our people to succeed.



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