Windows Systems Engineer

1 week ago

Sydney, New South Wales, Australia AC3 Australia Full time
About the Role

We are seeking a highly skilled Windows Systems Engineer to join our team at AC3 Australia. As a key member of our Managed Services practice, you will be responsible for delivering comprehensive solutions to our customers and ensuring the smooth operation of our Wintel Systems & Apps services.

Key Responsibilities
  • Work collaboratively with internal teams to design and implement technical solutions and services for AC3 and its customers.
  • Manage, maintain, and improve the Wintel Systems & Apps services for AC3 and customer systems.
  • Provide input into the design and implementation of technical solutions and services for AC3 and its customers.
  • Implement and maintain the AC3 Windows based operating systems, hypervisors, and application support process and the enforcement of related policies.
  • Compile weekly and monthly reports on managed Wintel Systems and Apps.
  • Strong emphasis on dealing with customers and service management of tickets, etc., for incidents, requests, problems, and change management.
Requirements
  • Previous experience working as an SME for infrastructure and server management.
  • Previous experience working for a Managed Services Provider or IT Systems Integrator highly regarded.
  • Specialist in deploying, upgrading, and supporting Microsoft Server, M365 suite, Exchange online, Azure AD, SharePoint, Dynamics, hypervisors, Azure Virtual Desktop, Citrix, EUC / Digital Workplace applications and services.
  • Experience in ITIL change management.
  • Excellent communication and interpersonal skills; ability to communicate with multiple stakeholders at different technical levels.
  • Industry certifications highly regarded.
  • Willingness and determination to learn and grow.
About AC3 Australia

At AC3 Australia, we are committed to making technology real for our customers. As a leading provider of secure multi-cloud solutions, we have a reputation for delivering exceptional service and support. Our team is passionate about what we do, and we are looking for like-minded individuals to join us on our journey.

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