Business Development Associate
2 weeks ago
About the Role
We are seeking a highly skilled Business Development Associate to join our team as a Reseller Onboarding Specialist. This role will be responsible for onboarding new resellers to Ingram Micro, providing quality guidance and support through our shared mailbox to partners, and offering enablement to existing long tail resellers on an ad-hoc basis.
Key Responsibilities
- Onboard new resellers to Ingram Micro, ensuring a seamless transition and comprehensive understanding of our platform and services
- Cultivate relationships with resellers, providing regular communication and updates to ensure their success in using our Xvantage platform
- Provide training and enablement sessions to resellers, equipping them with the necessary skills to maximize their potential
- Triage reseller queries and concerns, escalating complex issues to relevant vendor sales teams as needed
- Collaborate with cross-functional teams to identify opportunities for growth and expansion within the reseller base
- Develop and maintain a deep understanding of our Xvantage platform, staying up-to-date on new features and enhancements
- Foster strong relationships with resellers, vendors, and internal stakeholders to drive business growth and revenue
Requirements and Qualifications
- Proven experience in business development, customer success, or a related field, with a strong understanding of the IT industry
- Excellent communication and interpersonal skills, with the ability to build rapport with customers, vendors, and internal stakeholders
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and provide effective solutions
- Proficiency in Microsoft 365 Suite, with experience in presentation software and video conferencing tools
- Fluent and clear English speaker, with excellent written and verbal communication skills
What We Offer
- A competitive salary range of $60-65k per annum, plus superannuation
- The opportunity to work in a dynamic and collaborative environment, with a focus on work-life balance
- A comprehensive benefits package, including a WFH allowance and flexible working arrangements
- Ongoing training and professional development opportunities, to enhance your skills and knowledge
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