Service Coordinator

3 weeks ago


Southport, Australia The Salvation Army Full time

Estimated Salary: $85,000 - $95,000 per annum

About The Salvation Army

The Salvation Army is a leading Christian charity in Australia, dedicated to making a positive impact on the lives of individuals and communities. Our mission is to transform lives and futures through our work in homelessness services, disaster relief, and community development.

Job Overview

We are seeking an experienced Service Coordinator to join our team at our Southport location in Queensland. As a key member of our First Response team, you will play a vital role in providing case management support to individuals experiencing homelessness and other complex needs.

This is a permanent full-time position, with a salary package that includes NFP salary packaging and meals and entertainment benefits. You will have the opportunity to work closely with our Housing Service Centre, Rent Connect, and other sector partners to provide comprehensive support to clients.

Key Responsibilities
  • Liaise daily with First Response team members to provide collaborative and comprehensive response to client needs
  • Administer brokerage funding where appropriate, in consultation with Team Leader
  • Provide case management support to individuals, in accordance with TSA case management models and standards of practice
  • Assess client presenting issues, vulnerabilities, and needs from initial intake to exit
Requirements
  • Tertiary qualification in Community Services, Social Work, or related field
  • Relevant experience in a social service environment, including client assessment and case management
  • Current Queensland Driver's Licence
  • Valid Queensland Employee Working with Children Check
  • First Aid Certificate
What We Offer

As a registered NFP, we offer our eligible employees real and meaningful benefits, including:

  • NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness, and financial discounts/benefits
  • Paid parental leave (12 weeks)
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Opportunity for career development
  • An inclusive culture of dedicated, passionate, and professional team members


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