Construction Industry Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $80,000

Start your career in the construction industry with a dynamic and supportive team.

We are looking for a Service Coordinator to provide exceptional customer service and support the maintenance and repair of construction machines.

This role requires strong communication skills, a positive attitude, and the ability to serve customers with their needs and expectations in mind.

As a Service Coordinator, you will inform customers about their problems being solved within a certain timeframe, building relationships through excellent customer service, ensuring their needs are met, and services are developed to meet their future requirements.

This is an ideal opportunity for:

  • A service advisor/coordinator transitioning from the automotive trade or a similar industry into the construction industry.
  • An individual with a good mechanical or hydraulic understanding.
  • Someone who is well-organised, driven, and open to learning the ropes in a growing sector.

The position involves fast-paced work requiring exceptional customer service skills every day.

Ongoing training and development opportunities exist, along with the chance to work for a business that promotes from within and listens to employees' career goals and aspirations.

Key responsibilities include scheduling work for service technicians on site, guiding customers through the maintenance and repair process, and providing solutions to customers' queries.

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