General Manager

1 week ago

Port Douglas, Queensland, Australia Travel + Leisure Co. Full time
Unlock Your Potential as a General Manager

At Travel + Leisure Co., we're on a mission to put the world on vacation. As a General Manager, you'll play a key role in delivering exceptional experiences for our Club Wyndham owners and guests. If you're a hospitality professional with a passion for creating personalized and memorable holiday experiences, we want to hear from you.

About the Role

This is a hands-on position that requires a strong operational knowledge and experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment. You'll be responsible for the daily operational success of the resort, interacting with Club Wyndham Owners, guests, apartment owners, all resort departments, vendors, the community, and the corporate office.

What You'll Bring
  • You'll be a Customer Experience superstar with a passion for creating personalized and memorable holiday experiences for our Club Wyndham owners and guests through meaningful conversations.
  • Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment.
  • Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions, food and beverage as well as revenue and yield management.
  • Ability to build strong relationships with key internal and external stakeholders including Body Corporate.
  • Proven experience in driving and achieving top line revenue and bottom line results.
  • Eye for detail and an analytical mind.
  • Ability to develop a budget and make sound decisions to ensure the hotel operates efficiently.
  • Experience in the Sales and Marketing of accommodation.
  • Strong Revenue Management skills.
  • Effective leadership, organisational and interpersonal communication skills.
  • An open door policy with the ability to train, coach, counsel and develop employees.
  • Ability to hold Resident Letting Agent licence.
Where You'll Begin Your Journey

Club Wyndham Port Douglas is ideally located five minutes' walk from world-renowned Four Mile Beach and a short drive to the centre of Port Douglas. It is one of the most beautiful tropical holiday destinations and the only place on the planet where two World Heritage listed areas meet – the Great Barrier Reef and the Daintree Rainforest.

Why Travel + Leisure Co.?

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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