Headspaces Kalgoorlie Administrative Assistant

7 days ago

KalgoorlieBoulder, Australia Hope Community Services Full time
About the Role

The Receptionist is a key member of the headspace Kalgoorlie team, providing a wide range of general administration reception duties in the office.

Key Responsibilities
  • Provide a welcoming reception service to young people, and their family, friends, and carers.
  • Support the headspace Kalgoorlie team with administration tasks.
  • Assist with events and provide assistance as needed.
  • Answer telephone calls and direct to the appropriate staff member.
  • Register headspace clients and prepare client files.
  • Make client appointments with headspace staff and on-site consortium partners.
  • Send daily SMS reminders to clients.
  • Create hAPI profiles and surveys for clients.
  • Collect, record, and distribute incoming mail and send outgoing mail.
  • Pick up mail weekly from the local post office.
  • Complete general correspondence as required.
  • Respond to emails and redirect as necessary.
  • Purchase stationery, photocopier supplies, and sundries.
  • Ensure sufficient stock levels.
  • Perform data entry tasks.
  • Prepare documents, including filing, photocopying, binding, laminating, and shredding.
  • Maintain daily and weekly housekeeping tasks.
  • Liaise with the post office for mail creation.
About You
  • Commitment to upholding HOPE's vision, mission, and values.
  • Minimum schooling: Year 10 certificate.
  • Strong organisational skills and ability to manage time effectively.
  • Excellent verbal and written communication skills.
  • Excellent administrative and computer skills.
  • Excellent interpersonal skills.
  • Excellent problem-solving skills.
  • Ability to work independently and as part of a team.
Desirable Criteria
  • Current knowledge of and commitment to Equal Opportunity in all aspects of employment and service delivery.
  • Prior experience working in a youth and/or mental health setting.

Appointments will be subject to Australian residency/visa, satisfactory National Police check, Working With Children card, Current C or A class driver's license, First Aid Certificate, and suitable work referees.

HOPE strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety, and unique needs of our team.

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