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Headspace Kalgoorlie Administrative Assistant
2 months ago
The Receptionist is a key member of the headspace Kalgoorlie team, providing a wide range of general administration reception duties in the office.
Key Responsibilities- Provide a welcoming and professional reception service to clients, their families, and carers.
- Support the administration team with tasks such as data entry, filing, and photocopying.
- Assist with events and meetings as required.
- Answer phone calls and direct them to the appropriate staff member.
- Register clients and prepare client files.
- Make appointments with headspace staff and consortium partners.
- Send out daily SMS reminders to clients.
- Create hAPI profiles and surveys for clients.
- Collect, record, and distribute incoming mail, and send outgoing mail.
- Pick up mail from the post office on a weekly basis.
- Complete general correspondence as required.
- Respond to emails and redirect them to the appropriate staff member.
- Purchase stationery, photocopier supplies, and other sundries as needed.
- Ensure there is sufficient stock of office supplies.
- You will have a commitment to upholding HOPE's vision, mission, and values.
- You will have a minimum of a Year 10 certificate.
- You will have strong organisational skills and the ability to manage time effectively.
- You will have excellent verbal and written communication skills.
- You will have excellent administrative and computer skills.
- You will have excellent interpersonal skills.
- You will have excellent problem-solving skills.
- You will be able to work independently and as part of a team.
- You will have current knowledge of and commitment to Equal Opportunity in all aspects of employment and service delivery.
- You will have prior experience working in a youth and/or mental health setting.
At HOPE Community Services, we strive to provide a safe and supportive work environment that promotes the health, safety, and well-being of our staff. We are committed to progressive policies that prioritise the unique needs of our team members.
We are an employer of choice, supporting staff to grow, learn, innovate, and achieve their potential. We invest in developing our people to sustain a workforce built on 'growing our own'.
Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.
HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status.
