Credit Controller
2 months ago
About the Role
You will be part of the Credit Control team at MYOB, responsible for monitoring and controlling accounts in accordance with our contracts' terms and conditions. Our clients are busy running their businesses, and sometimes they need a gentle reminder. We work with a diverse range of people, making each day interesting, challenging, fun, and exciting. The team has a wealth of experience and is keen to share knowledge to drive the success of the group.
Key Responsibilities
- Handle enquiries via the ZenDesk queue primarily, actioning client tickets, and fielding any unrelated queries to the relevant department.
- Making proactive calls to resolve 60+ day debtors.
- Handling any inbound inquiries from clients or internal partners.
- Contribute to the achievement of team targets related to MYOB debtors.
- Raising complex queries to Supervisor.
What We're Looking For
- Handle enquiries via the ZenDesk queue primarily, actioning client tickets, and fielding any unrelated queries to the relevant department.
- Making proactive calls to resolve 60+ day debtors.
- Handling any inbound inquiries from clients or internal partners.
- Contribute to the achievement of team targets related to MYOB debtors.
- Raising complex queries to Supervisor.
Our Culture & Benefits
Our values have stood the test of time. If you want to work and collaborate in an environment where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters. We offer a flexible work environment, financial assistance to set up your home office, and a range of benefits to support your wellbeing and career development.
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