Care Experience Manager| Aged Care| Part Time| Beachlands
3 days ago
About the role
This exciting and newly created position at Metlifecare Pohutukawa Landing Village in Beachlands East Auckland ensures the delivery of premium care hospitality services to our Residents in Care Suites. In this role, you will manage and maintain strong resident and family partnerships while delivering exceptional daily resident experiences. You will also lead and mentor a team of activity coordinators and cleaners within the care facility.
This is a part-time role - 20 hours a week over 5 days, including working one weekend day. Work hours will be between 10 am and 2 pm.
Some of the great things you will be doing :
- Assist Care Suite residents in coordinating and managing their day to enable them to spend leisure time doing activities they love.
- Manage the Activities Team to ensure a variety of innovative activities are delivered, aligned with residents' interests.
- Oversee housekeeping and laundry functions, ensuring the presentation of front-of-house areas is maintained.
- Ensure the dining experience delights residents and encourages socialising and connection with others.
About you
Ideally, you will have previous experience in hospitality, guest service, aged care, client service, or event management roles. With a strong background in leadership, you will possess excellent communication and problem-solving skills and a desire to provide outstanding, premium service to our Care Suite Residents and their families.
Check out some of our Benefits
- Paid wellness days and a paid day off to celebrate your birthday each year
- Health & Life Insurance - automatic coverage for all permanent staff
- 26 weeks of parental leave on full pay and 5 days paid leave for partners
- Kiwisaver contributions continued for those over 65 who are opted in
- Education, Development, and Training Support
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