
Home Care Program Manager
2 weeks ago
About Us
Australias first member-owned wellbeing company puts people first – customers, clients, partners and communities.
We deliver in-home support services to aging clients, helping them live independently, supported and empowered at home.
Make a meaningful difference with your work.
The Service Coordinator role supports our Home Care team at the Queanbeyan branch.
You'll be the primary point of contact for our customers and your team in the Queanbeyan area.
You'll engage with local communities, meeting with clients and their families.
You'll enable your team to deliver tailored services and care that empowers clients to live happily and safely at home.
About Your Role
- Part Time, 12 Month Contract position
- Manage and lead a Home Care service program, including operational leadership of a team of Care Workers
- Assist the Branch Manager with overall leadership support for the area, its staff and clients
- Evaluate client care and goal planning and onboard new clients successfully
- Manage client escalations and complaints effectively
- Develop relationships with clients, families, and other relevant service providers
About You
- Previous experience managing a service area or program in Health Care, Aged Care or Community Service
- Experience coaching and developing high performing teams
- Managing a high volume client caseload, including complex client care needs
- Knowledge of Home Care Packages beneficial
Why This Job:
- Yearly Paid Community days
- Competitive Remuneration
- Fully paid parental leave and bump to baby program
- Supported learning and career development
We make a difference every day. We encourage you to join us on this journey and contribute to your community.
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