Ambassador

15 hours ago

Perth, Western Australia beBeeCustomerService Full time $25,650 - $38,480

We are currently looking for an exceptional Customer Service Ambassador to join our dynamic team. The ideal candidate will have a proven track record of delivering outstanding customer experiences and providing top-notch service within the community.

About You

To succeed in this role, you will require:

  • A friendly and approachable personality with a high standard of personal presentation
  • Excellent communication skills, both written and verbal, with the ability to interact with people in a prompt and professional manner
  • Proficiency in Microsoft Office programs
  • The ability to deliver customer-focused solutions and meet customer needs efficiently
  • Strong time management skills and ability to work autonomously
  • Good attention to detail and problem-solving skills

You will also be confident in negotiating in ambiguous situations and possess previous experience in customer-facing roles or similar environments.

About the Opportunity

You will be responsible for:

  • Providing exceptional customer service to customers and retailers at the shopping centre
  • Maintaining clear explanations of directional information and tailoring recommendations to current or seasonal offerings
  • Maintaining customer service administration, including cash handling, gift card sales, and data entry
  • Managing customer feedback and resolving issues promptly and professionally

We offer a fun and diverse team environment, comprehensive training, and opportunities for growth and development, enabling you to build a successful career as a Customer Service Ambassador.

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